Sandman Hotel Edmonton West

We had a wonderful stay last week.we were greeted with a smile upon check in by the front desk Meagan and the management Mena (Housekeeping Manager).She helped us with our room and was patient and professional .Our room was very clean and detailed.Our kids enjoyed the pool.Thank you DEEP V.(Director of operation) for the welcoming letter/gift .Thank you to all the staff and management for making our stay an enjoyable one. Rooms: Very fresh,clean,stocked with basic supplies and comfortable Nearby activities: Great location the West Edmonton Mall is about 5 min drive
Oct 7th, 2023

This hotel was pretty good. The room was nice and the bed was super comfy. Otherwise, pretty basic. The heating/cooling system was extremely loud, but similar to other hotels. The staff to check in/out were friendly and efficient. It was pretty frustrating that this hotel was set up like a maze to get anywhere other than the 2nd floor and that there is no elevator. There was definitely not enough signage to direct you how to get to the 3rd floor or above and after a long drive was annoying to wander around with luggage late at night trying to find where to go. The door handle to the bathroom looks like it was on its last leg, about to fall off. The bathroom door also needs some adjustment as it's not square on the frame. The water pressure in the shower was probably the worst I have experienced. I understand that hotels don't have great water pressure but it felt like drips instead of actual pressure and took forever to rinse soap off my body and hair.
Oct 6th, 2023

Oct 5th, 2023

Good food
Oct 4th, 2023

I was offered an upgrade by Sherene to the tower and it was amazing. I will now always stay in the tower, no matter what the price is!
Oct 4th, 2023