Chem-Dry Acclaim Carpet & Upholstery Cleaning
Hours
Chamber Rating
-
Rafael Battesti
I would give zero stars if I could. Even negative stars if I could. Do not hire this company as the owner (Carl) does not seem to care about his customer service, especially him being the one doing the work. This is a one guy company and he will not accommodate a single inch to help his customers out. Simply no service was performed, Carl refused to do his work and left, uttering the ignorant comment "trash" as he walked out the door. Carl came to my home (where I resided with my 3 small kids as a single parent by the time of this review) and contrary to the email I received with instructions, he refused to use my help to move 2 small dressers, 1 bunk bed and a single bed during the service. Stating that he would not "wait for me to move things" and that "if he couldn't move something himself, the item would not be moved". The email with instructions clearly stated: "If you wish to have large heavy wall units and/or piano etc moved, you will need to have someone on site who is able to assist our Technician on the day." I was there, able to assist, asking to assist, but he refused to move anything, had an absolutely unprofessional attitude and even uttered the ignorant comment I mentioned above on his way out. I had a timeline to accomplish with the property and his lack of professionalism disrupted my plans and caused a lot of unnecessary stress. Thankfully I was able to find another company in Guelph that will help me within the time frame I need and do what Carl refused to do.
May 28th, 2023 -
DEBORAH Vogel
I've used Chem-Dry annually to keep my carpets clean and new looking. I have nothing but good things to say and highly recommend their services. Professional, quick and reasonably priced. Services: General carpet cleaning, Area rug cleaning
Jan 17th, 2023 -
Paebak Ellison
I asked for ''best as can be done'' on carpeting not cleaned in 10 years. They did that and more, it looks almost brand new. Love it. Services: Carpet steam cleaning, Pet stain & odor removal, Deep clean
Sep 20th, 2022 -
Eva Chan
Carl and Tim did a great job on cleaning a very dirty, heavily stained bedroom carpet in a student rental house. They were on time, professional and explained what could/couldnt be done so I could manage expectations. Some of the stains could not be fully removed as explained, but overall very pleased with the work. Would definitely used them again. Services: General carpet cleaning, Deep clean
Aug 28th, 2022 -
Diana Lewis
Carl and Tim were efficient and did a great job. Carpets and upholstery were completely dry by the next morning. It was great to feel I could walk bare foot on the floors of my new home finally. Services: Upholstery cleaning, General carpet cleaning, Area rug cleaning
Jul 27th, 2022
About
Chem-Dry Acclaim Carpet & Upholstery Cleaning
At Chem-Dry Acclaim Carpet & Upholstery Cleaning we offer safe - Natural deep cleaning of carpet, upholstery, area rugs, tile & grout, oriential rugs and leather restoration in the Guelph and Wellington County.Chem-Dry® cleans for your health like no one else. Being the world’s leading carpet and upholstery cleaner with over 4000 outlets worldwide, our proprietary Hot Carbonating Extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added. Our green-certified solution , The Natural®, contains no soaps or detergents so it's safe and non-toxic for your family.
Contact Info
- (519) 766-0600
- (519) 766-0600
- Website
Questions & Answers
Q What is the phone number for Chem-Dry Acclaim Carpet & Upholstery Cleaning?
A The phone number for Chem-Dry Acclaim Carpet & Upholstery Cleaning is: (519) 766-0600.
Q Where is Chem-Dry Acclaim Carpet & Upholstery Cleaning located?
A Chem-Dry Acclaim Carpet & Upholstery Cleaning is located at 727 Woolwich Street, Guelph, ON N1H 3Z2
Q What is the internet address for Chem-Dry Acclaim Carpet & Upholstery Cleaning?
A The website (URL) for Chem-Dry Acclaim Carpet & Upholstery Cleaning is: http://www.acclaim.chemdry.ca
Q What days are Chem-Dry Acclaim Carpet & Upholstery Cleaning open?
A Chem-Dry Acclaim Carpet & Upholstery Cleaning is open:
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 1:00 PM
Q How is Chem-Dry Acclaim Carpet & Upholstery Cleaning rated?
A Chem-Dry Acclaim Carpet & Upholstery Cleaning has a 4.6 Star Rating from 73 reviewers.
Hours
Ratings and Reviews
Chem-Dry Acclaim Carpet & Upholstery Cleaning
Overall Rating
Overall Rating
( 73 Reviews )Rafael Battesti on Google
I would give zero stars if I could. Even negative stars if I could. Do not hire this company as the owner (Carl) does not seem to care about his customer service, especially him being the one doing the work.
This is a one guy company and he will not accommodate a single inch to help his customers out.
Simply no service was performed, Carl refused to do his work and left, uttering the ignorant comment "trash" as he walked out the door.
Carl came to my home (where I resided with my 3 small kids as a single parent by the time of this review) and contrary to the email I received with instructions, he refused to use my help to move 2 small dressers, 1 bunk bed and a single bed during the service. Stating that he would not "wait for me to move things" and that "if he couldn't move something himself, the item would not be moved".
The email with instructions clearly stated: "If you wish to have large heavy wall units and/or piano etc moved, you will need to have someone on site who is able to assist our Technician on the day."
I was there, able to assist, asking to assist, but he refused to move anything, had an absolutely unprofessional attitude and even uttered the ignorant comment I mentioned above on his way out.
I had a timeline to accomplish with the property and his lack of professionalism disrupted my plans and caused a lot of unnecessary stress.
Thankfully I was able to find another company in Guelph that will help me within the time frame I need and do what Carl refused to do.
DEBORAH Vogel on Google
I've used Chem-Dry annually to keep my carpets clean and new looking. I have nothing but good things to say and highly recommend their services. Professional, quick and reasonably priced. Services: General carpet cleaning, Area rug cleaning
Paebak Ellison on Google
I asked for ''best as can be done'' on carpeting not cleaned in 10 years. They did that and more, it looks almost brand new. Love it. Services: Carpet steam cleaning, Pet stain & odor removal, Deep clean
Eva Chan on Google
Carl and Tim did a great job on cleaning a very dirty, heavily stained bedroom carpet in a student rental house. They were on time, professional and explained what could/couldnt be done so I could manage expectations. Some of the stains could not be fully removed as explained, but overall very pleased with the work. Would definitely used them again. Services: General carpet cleaning, Deep clean
Diana Lewis on Google
Carl and Tim were efficient and did a great job. Carpets and upholstery were completely dry by the next morning. It was great to feel I could walk bare foot on the floors of my new home finally. Services: Upholstery cleaning, General carpet cleaning, Area rug cleaning
Overall Rating
Overall Rating
( 73 Reviews )Write a Review
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