Red Key Realty & Property Management

Julie goes above and beyond. Answers back quickly with any concerns I may have. Always on top of it. It has been a pleasure to work with her. I have had positive dealings with Red Key, and they had the washer up and running the day after the maintenance request was put in. Prompt service!
May 23rd, 2023

May 20th, 2023

May 15th, 2023

They collect town house association fees from roughly 50 units where I live. About $150 a month roughly. I have zero idea where that money goes. I've lives in this complex for coming on 6 years soon and ever since they took over management things have gone down hill. This past winter the parking lot we all park in here was never plowed once. The ruts became so deep that work vans and residents vehicles were getting stuck and was almost undriveable. They only plowed it when numerous people, at least 10, complained about the issue. When they did plowed it, they took out a bunch of the speed bumps with thier plows. Past few months has had some people move in and out, the tenats would throw large chunk of furniture and matressses when they moved out, completely filling the dumpsters and making them.unusable and red key never came out to clean up the mess, they'd just wait for the trash trucks to come out. One of the dumpster areas is completely filthy and surrounded by litter and trash that was blown out of the dumpsters, and has never been cleaned out. I've seen multiple needles behind the dumpster in a Grove of trees and complained about it and yet still, nothing has been done. AND NOW, currently, the yard work going on here is a complete joke. They hired one guy, who has no crew except maybe his wife and they have been here trying to get caught up all week when it was supposed to be done on Thursday. There was piles of grass left piled up for a few days, they just blew all the debris into the parking lot and leave it, don't even bother to pick it up, and works very slowly. Some of the residents here have taken to doing thier own yard work and they came through with an aerator and ruined some really nice lawns that never needed aerating at all, and the mess still hasn't been cleaned up. The backyards also have not been touched yet. They collect roughly $7500 a month from all the units here and this is the only lawn care service they can afford?!? In past years before they took over the property management there was never an issue like this. Yard work and snow clearing was always done on time and done well. Truly disappointing.i have no idea what the people on the town house committee are thinking but this is a complete joke. Absolutely awful company to deal with. Borderline theft for the quality of property management that is being provided, absolute joke. We need new management company and a new board of members on the association. Truly horrendously awful horrible service. Hire or rent from them at your own risk.
May 10th, 2023

Very helpful, kind and understanding.
Apr 21st, 2023