Sherwood Cleaning Services

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jun 3rd, 2022

Critical: Professionalism, Quality
Mar 15th, 2022

We are a family of 4. Always on the go.. in out and upside down. Always a mess somewhere. SCS has been cleaning our place for a while now and they always do a fantastic job. Through and detailed. And they will tailor to your needs as you see fit. We highly recommend them. They free up a lot of time for us to do what's important. 10/10!
Feb 1st, 2022

Dec 30th, 2021

After speaking with Jennifer i waited 2 days for a follow up email to book a time (had a hiccup in her company, her words), we agreed on a date and time. The cleaner arrived very enthusiastic, and i felt a little rushed going through the house with her, i wasn't able to finish my sentence without getting talked over but that's fine... our home is cleaned regularly by both of us but with some sickness happening i thought this would be a nice treat. the cleaner made a comment that it may take a few times to clean the shower doors...Im like what? it comes pretty clean for me. Anyway as i mentioned i could barely talk to her as she seemed very rushed and started asap. I arrived home and went through the house. I immediately felt the floor wasn't properly cleaned (i was in bare feet) looking under both dog dishes was still dirty, hair was left in the shower drain, bedroom rugs and dog steps to our bed were left piled on a doggy bed, indoor front mat left outside, steel rack in kitchen not cleaned (sink was though) dirtiest baseboards not cleaned, spot cleaning of walls not done. We have a cleaner that we use who took the time to ensure she knew what my biggest areas are and they were cleaned well. a one bedroom one bathroom main floor was all we needed cleaned (no carpet) 4/1/2 hours seems excessive unless extras like door ledges, windows, front closet door wiped and and leather furniture dusted.(none of these was cleaned)..I emailed Jennifer my feedback after transferring the money and heard back four days later again with the reason she is just catching up on admin. She validated my email which was ok ..just i expected a little more (partial refund as i cleaned after the cleaning lady) ...anyway I only wish i took a video of the house to send it to her. long review but honest one...
Nov 5th, 2021