Tim Hortons

( 705 Reviews )

394 Lerwick Rd
Courtenay, BC V9N 9E5
(250) 871-5039
Website

Listing Incorrect?

Hours

Friday:

24 Hours

Saturday:

24 Hours

Sunday:

24 Hours

Monday:

24 Hours

Tuesday:

24 Hours

Wednesday:

24 Hours

Thursday:

24 Hours

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Chamber Rating

Verified Member

3.3 - (705 reviews)

202

159

130

154

Read Our 705 Reviews

Chamber Rating

Verified Member

3.3 - (705 reviews)

202

159

130

154

› ‹

Tricia Norton
Staff that doesn't care about customers. They're all laughing together but completely ignore the customers. Waiting for 5-10 minutes when youre the only one in line. All the staff standing around ignoring customers. When you do get to place your order the staff are rude and seem bothered you're there. I will NOT be returning so this location. Customer service is terrible and drinks/food are not consistent.
Oct 8th, 2023
Laney Peters
I ordered a large PSL cold brew in the drive thru on 06/10/2023 around 4pm. I noticed there was a hair inside the cup but was already on the highway. Waste of $5.
Oct 5th, 2023
WildJatt YT
Very poor service. Waited in an empty store for fifteen minutes. three employees walked by us multiple times completely ignoring us for the drive thru. Wasn't able to place an order because they never acknowledged us once. Embarrassingly poor service.
Oct 5th, 2023
J S
Really nice staff but terrible drinks so I think 3.5 would be fair
Sep 29th, 2023
Dana Orrego
All was good, except less variety of donuts available when I went
Sep 25th, 2023

Read Our 705 Reviews

About
^{Tim Hortons}

Located at 394 Lerwick Rd, Courtenay, BC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner.Â Enjoy our freshly cracked Canadian eggs until 4pm.Â Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.

Contact Info

(250) 871-5039
(250) 871-5039
Website

Questions & Answers

Q What is the phone number for Tim Hortons?

A The phone number for Tim Hortons is: (250) 871-5039.

Q Where is Tim Hortons located?

A Tim Hortons is located at 394 Lerwick Rd, Courtenay, BC V9N 9E5

Q What is the internet address for Tim Hortons?

A The website (URL) for Tim Hortons is: http://locations.timhortons.ca/bc/courtenay/394-lerwick-rd

Q What days are Tim Hortons open?

A Tim Hortons is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours

Q How is Tim Hortons rated?

A Tim Hortons has a 3.3 Star Rating from 705 reviewers.

Hours

Friday:

24 Hours

Saturday:

24 Hours

Sunday:

24 Hours

Monday:

24 Hours

Tuesday:

24 Hours

Wednesday:

24 Hours

Thursday:

24 Hours

Ratings and Reviews
^{Tim Hortons}

Overall Rating

( 705 Reviews )

202

159

130

154

Write a Review

Tricia Norton _{on Google}

Oct 8th, 2023

Staff that doesn't care about customers. They're all laughing together but completely ignore the customers. Waiting for 5-10 minutes when youre the only one in line. All the staff standing around ignoring customers. When you do get to place your order the staff are rude and seem bothered you're there. I will NOT be returning so this location. Customer service is terrible and drinks/food are not consistent.

Business Response_{on Google} ^{Oct 8th, 2023}

Hi Tricia, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at https://timhortons-web.app.link/e/support or calling us at 1-888-601-1616 so we can discuss your experience nad have an opportunity to make it right. Thank you!

Laney Peters _{on Google}

Oct 5th, 2023

I ordered a large PSL cold brew in the drive thru on 06/10/2023 around 4pm. I noticed there was a hair inside the cup but was already on the highway. Waste of $5.

Business Response_{on Google} ^{Oct 8th, 2023}

Hi Laney, Your review is very concerning to us. We would appreciate it if you would contact our Guest care team by filling out the form at https://timhortons-web.app.link/e/support or calling us at 1-888-601-1616 to speak with a Guest care representative about your recent experience.

WildJatt YT _{on Google}

Oct 5th, 2023

Very poor service. Waited in an empty store for fifteen minutes. three employees walked by us multiple times completely ignoring us for the drive thru.
Wasn't able to place an order because they never acknowledged us once. Embarrassingly poor service.

Business Response_{on Google} ^{Oct 8th, 2023}

Hello WildJatt, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our guest services team at your earliest convenience. We can be reached via phone at 1-888-601-1616 or contact us at https://timhortons-web.app.link/e/support.

J S _{on Google}

Sep 29th, 2023

Really nice staff but terrible drinks so I think 3.5 would be fair

Business Response_{on Google} ^{Sep 28th, 2023}

Thanks J! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible.

Dana Orrego _{on Google}

Sep 25th, 2023

All was good, except less variety of donuts available when I went

Business Response_{on Google} ^{Sep 27th, 2023}

Hi Dana, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty!

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Overall Rating

( 705 Reviews )

202

159

130

154