UBC Radiology Department (VGH Campus)

You must make an appointment for most of the services they offer. I had to call in advance and was answer by an automatic respond, and thought it was going to take forever for them to get back to me, but it was the following day. I got my appointment quick, and the service was great. Staff was extremely professional and nice.
Dec 30th, 2022

They have had my referral since November 2021, this I was able to confirm after non-stop calling them and very luckily getting through one time. Otherwise they never answer the phone. Its practically impossible to contact them. My call was redirected to the booking desk, which eventually goes to a full mailbox. Is there nobody that works there or checks voicemail? It is now almost February 2022, roughly 3 months of them having my referral and I still havent heard back about an appointment for a time-sensitive procedure. This is completely unacceptable and disorganized.
Apr 8th, 2022

Oct 4th, 2021

My specialist actually specifically asked me to book either here or at Royal Columbian hospital because he said their results are the most clear and reliable. I called and left a voicemail outside of business hours and my call was returned the next day to book my appointment for the following week. Parking was easy and close to the hospital and the Radiology department was clearly labeled and easy to find. My appointment was running on-time and the reception and medical staff I encountered were all friendly, patient and respectful. Dr. Legiehn was phenomenal and I would recommend him to any loved one in a second.
Sep 30th, 2019

Jun 22nd, 2019