Westshore Urgent Primary Care Centre

I went in today to have my stitches looked at and removed. I didnt catch the doctors name but the most AMAZING gentleman ever. He was just so kind and caring. He talked to me a bit in the room after removing my stitches and he really helped me. Not just physically but also mentally and I will never forget that. One of the greatest encounters Ive ever had with another person and I will forever be grateful for him and I never even got his name! I left the clinic and as soon as I got to the parking lot I just started sobbing. Happy tears of course. He helped me lift some of the weight off my shoulders or at least helped me open the door to growth. I always see bad reviews for this clinic for how hard it is to get in and whatnot but the staff are trying their hardest while we have a shortage of doctors. I highly recommend this clinic as the nurses and doctors are amazing and kind people. I hope others can have a good experience here as well because I will never forget today. And if that doctor ever gets the chance to see this; thank you
May 10th, 2023

(TW ABLEISM) They told my Girlfriend that she shouldnt be in a wheelchair, and dismissed her pain in her back saying- "You should go to a psych ward" This building would rather be ableist and assume whats going on, instead on relying on medical practice (Also one of the staff physically touched her wheelchair to move her away when she was pointing out how un-accessible the restroom is) Long story short me and my gf waited 4plus hours (we got there at 7am) just to be told that they wont help with her chronic pain flare/back displacement and that they think shes faking it, so we are never going back there. -And anyone who sees an issue with this wont either
May 5th, 2023

I had a very nice experience, the wait staff and physician were extremely kind well mannered professional and calm.
Apr 20th, 2023

Worst experience ever I been going to them for years before they turned to this and I never in my life had any issues till they turned to urgent care and then covid it and now there always full they tell ppl they open at 8am but best to get there around 7am area I was denied in today cause it was full and was told I would be calling in the afternoon if a spot opened or not and I heard nothen all day and I told the person outside my pill were very important and I had to get a new 1 year paper to get more today cause the ppl I get pills from next door don't anways have them on hand and have to order so I can get them sent to me by thur or Friday and I'm on my last week and I need the pills cause I start every Sunday now they ruined my chance to get them before Sunday cause pill place is not open after Friday if I don't get my pills tomorrow when I go I'm going to think about moving to a new clinic who won't denie ppl who need important pills I suffer from bppv (vertigo) and I walk from my house few blocks away and wear a medical alert bracelet cause of my bppv I can't stand along time cause of dizziness and sun is not good for me along with stress and this stressed me so much
Mar 27th, 2023

Everyone in the facility did a great job at streamlining the long lineup to help everyone. Definitely arrive before opening to line up, then you get triaged, you see a nurse to discuss your reason for coming, and either they ask you to wait or give you a time to return if it will be a while. Glad they are operating! Be nice to front-line and medical workers!!
Mar 17th, 2023