Revera Charleswood Long Term Care Home

Feb 20th, 2022

Apr 17th, 2021

I am very happy to share a heartfelt review to all who read about this facility. I found the people there went above and beyond to try to connect family and were extremely caring when it came to looking after my 68 yr old sister who spent the last few months of her life there. I often wonder how difficult it must be to please everyone at a time when the world is facing such difficulties and when covid effects the usual and familiar way of caring for & visiting loved ones. The facility is not a new one but it was very clean and my sister gave us no complaints on how she was treated or the level at which the nurses and facilitators cared for her. At this time we are forced to correspond by either leaving a voicemail or writing an email and I'm sure that they sometimes might have been short-staffed or changing staff but I always heard back from them. I was able to make a plan very easily to either connect via a phone call in an office with my loved one or to have a designated time to meet outside her window. All facilitators seem to communicate with each other as best as they were able to and someone always got back to me with a plan. We need to respect how hard these frontline staff are working, how at risk they are and how much they are doing their absolute best that they can. Shout out to all nurses, Jennie, both Melanie's and any workers that made my sisters stay there as comfortable as possible. Virtual hugs to all, we are together in this battle Lee-Anne Forsberg
Sep 26th, 2020

Very sketchy to work for... I went in for my first day was supposed to get 19 an hour. No one knew I was coming for my first day or who I was and they refused to answer any questions in regards to how payroll works... didn't want my social insurance number or bank info. I stopped going and left numerous voice-mails because I really did enjoy the job and would love to continue working there if I could get some answers.. but they won't return any phone calls and I keep seeing ads that there desperate for workers.. Can't be that desperate apparently.. very odd
Aug 13th, 2020

Im very grateful for the excellent care my mother received here. My mom said until the day she passed that the staff were so accommodating. Im thankful I chose this care home.
Aug 13th, 2020