Jim Pattison Toyota on Regent Service Department

I bought a 4Runner from Jim Pattinson's Toyota on Regent in October of 2022. The truck was previously owned by a salesman from the dealership Wich he acquired in March of 2022. Before taking possession of the truck I got it treated for rust through the dealership. 2 weeks after taking possession I noticed a chip of paint that came off on the tailgate. Figured it was my fault but in no time I started noticing multiple little chips coming off on the doors and the hood. In December I noticed that on the edge of the plastic mold where the handle is on the tailgate rust was developing on both sides. This could not be my fault. So when I took the truck in for my oil change I mentioned to the service representative. He referred me to the collision center to get assessed in order to see if warranty would cover it. Little do you know that I still haven't heard back. This was two months ago. I called after a month to prompt them on the issue. The representative called back 6hrs later just to tell me they would have the right person call me back the following week. Still nothing to this day. I am pretty upset to see how little they care about their customers. This truck is not even a year old and the paint if chipping, rust is setting in unusual places and even under the truck rust is setting despite the treatment. I am looking into getting serviced at another Toyota branch since they don't follow up on alarming issues. Photos for reference.
Apr 21st, 2023

Mar 31st, 2023

Nov 15th, 2022

Polite and helpful
Aug 28th, 2022

Aug 3rd, 2022