Autopia Automotive Inc

I brought my van to Autopia for a tire swap. I was told to bring it back to be retorqued the next week. As I was driving two days (maybe 25km) later, I heard a noise coming from my front wheel. I pulled over to check the lug nuts, and two of them were so loose, that I could wiggle them with my fingers. There is no way that two came that loose in such a short time. I called Ben and explained to situation. He assured me they had been properly tightened, even though they most definitely were not. This mistake couldve had serious consequences, and he took no ownership for it.
May 15th, 2023

Service: Brakes
Apr 17th, 2023

Good honest shop.
Mar 2nd, 2023

Called in to ask if they could flare a brake line he got me in right away Ben is an awesome guy to deal with A+++ highly recommend thanks again
Oct 13th, 2022

The team at Autopia is top notch. Very easy to talk to, reliable, and honest. We have dealt with them for a couple of our vehicles now. In one case, the transmission on our vehicle seemed to be in need of significant repair or replacement. They gave an estimate of how much this might cost but also referred us to a transmission expert at a different shop to explain the options who was also very helpful and did not pressure us at all. We decided not to repair that vehicle as it was older and not worth it but if we had not been given all the facts it would have been a more difficult decision. Then recently we had a newer vehicle in for regular maintenance at the dealership and were told it needed brake part replacements soon that would have cost about $550. We had Autopia look at it and they assessed the car, telling us that it actually did not need that work done at all in their opinion. Thanks Autopia for your friendly honest service. We will continue to be a customer whenever we can.
Sep 25th, 2022