Assiniboine Credit Union

Our over all experience has been really bad with ACU for 2 seperate people over 5 years. After weeks of sending them piles of papers they just couldn't make a mortgage happen for me. Another credit union gave me a pre approval within 3 days and half the paperwork. They also screwed my husband over on his mortgage. They constantly make little mistakes, missing signature on a bank draft, so the other person can't use it. Cashed a post dated check to early leading to complaints from the person who wrote the cheque. And just bad advice overall. It's sad we really wanted to like Assiniboine but they have wasted so much of our time and money. If you can't pay attention to detail, signatures or numbers you probably shouldn't handle people's money.
Apr 27th, 2023

Trying to have a banking issue fixed, been on hold over an hour. Long time entegra banker and since merger nothing but issues. Not pleased.
Jun 6th, 2022

Apr 17th, 2022

Apr 1st, 2022

When it comes to banking I know that ACU performs a lot within the community. The whole mortgage experience was stressful but Halal worked long hours to make sure it was completed on time. Definitely, recommend more email communication so I have a trail of what is going on rather then phone calls. When it comes to the banking side of things for everyday. E-transfers cost $1 each to non-credit union user. Discouraging but low fees and minimum requirements can make up for it with certain users. When it comes to credit union hours they are better then better then commercial banks. However, I was expecting better as I learned in a cooperative class at the U of W how ACU filled a void in the North End of Winnipeg when all the commercial banks left. Yes, the hours are already better but I was expecting more flexible hours as it is becoming more difficult to get out of downtown with rush hour each year. Obtaining a credit card with ACU is though Collabria and you need to access card via another website and not user friendly with the ACU app.
Sep 15th, 2022