Hertz Car Rental - Winnipeg - 1111 Munroe Avenue HLE

Very unpleasant experience.
May 7th, 2023

The best place for car rent around Winnipeg Shikha and her team very honest and very helpful and the cars very well maintained I recommend them for everyone
Apr 10th, 2023

Shikah and Seema have been fantastic . They have always taken care of me well when it comes to the vehicle opions and pricing of the rentals. Their customer service is above and beyond. I would definitely recommend their hertz car rental agency to all my friends and family. Waqas Ahmed.
Apr 4th, 2023

Excellent and timely service, there are always cars available in top notch condition. The staff is friendly. Keep up the good work!
Apr 3rd, 2023

Horrible experience right from the start. I went on a long road trip over the holidays, and rented a car at Dollar (which is owned by Hertz). I advised them that I would be putting upwards of 7k kms on the car, so dont give me anything thats going to need service right away. They gave me a vehicle and said this one would suffice. Low and behold, just under 2k kms into my journey, the oil change required message comes on. I had another 700kms or so til I reached my destination, so I waited til I got there, and called them (the Munroe location in Winnipeg directly) the next business day. They did not answer the phone the first time, so I left a message. They never returned my call. I called back the following day, and was told they would call their mechanic to see if I could carry on with the rest of my journey (more than 4k additional kms) without getting the oil changed, and they would call me back before the end of the day. Well like every other promise from them, the end of the day never came. So again take my time to call yet again, at which time I was advised to take time out of my vacation to take the vehicle for an oil change, and that they would cover it (which I had to pay out of pocket). Upon continuing my journey, one of the tires (which was low when I originally picked it up by the way, with that information presented on the cars screen when you start it) needed to be repaired which I again paid out of pocket. After returning the vehicle, I presented my receipts and was assured my rental fees would be adjusted accordingly. Well low and behold, I was charged the full amount on my credit card! That was Jan 19. Today is Feb 22, and after many promises, many phone calls, and many lies from their staff, I still not have been reimbursed for these expenses they assured me would be covered. Their staff at Munroe location in Winnipeg are useless, and blatantly give false promises and NEVER call you back when they say they will. After this experience, the entire Hertz company will never see another dollar of my money, I will stick to Enterprise where they appreciate their customers. Calling my credit card company right now to do a charge back, Im so done with these clowns.
Jan 26th, 2023