S.A. Stitch Palace
![S.A. Stitch Palace](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
Hours
Chamber Rating
-
Teresa Greer
May 17th, 2023 -
Sean Moore
Nov 2nd, 2022 -
Amy Mack
Oct 14th, 2022 -
Alanda Kluke
Oct 1st, 2022 -
Sharon B
Sep 29th, 2022
Contact Info
- 204-800-8986
Questions & Answers
Q What is the phone number for S.A. Stitch Palace?
A The phone number for S.A. Stitch Palace is: 204-800-8986.
Q Where is S.A. Stitch Palace located?
A S.A. Stitch Palace is located at 6500 Roblin Blvd, Winnipeg, MB R3R 3P9
Q What is the internet address for S.A. Stitch Palace?
A The website (URL) for S.A. Stitch Palace is: https://www.stitchpalace.ca/
Q What days are S.A. Stitch Palace open?
A S.A. Stitch Palace is open:
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Q How is S.A. Stitch Palace rated?
A S.A. Stitch Palace has a 3.8 Star Rating from 36 reviewers.
Hours
Ratings and Reviews
S.A. Stitch Palace
Overall Rating
Overall Rating
( 36 Reviews )![](/images/review-avatar-1.jpg)
Teresa Greer on Google
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Sean Moore on Google
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Amy Mack on Google
In 2017 I used this service to have my wedding dress altered and my husband's wedding attire altered. The work was exquisite and the customer service second to none. The clothes fit us perfectly, the prices were fair, you paid a deposit and the rest after the work was done, and the owner reworked the items until perfection. I highly recommended this shop to all of my network. That since has changed.
At the beginning of August 2022 I returned to this shop to have alterations completed on several garments. The staff member was new and the individuals that served me in 2017 were not there. I paid in full including a tip prior to alterations being made (there was no option to do a deposit and receive the finished products later). The customer service I received was incredibly poor. Not only were the items delayed by over a month, the individual kept putting me off when I tried to pick up my clothes over the duration of a month after they were long past due. They offered to drop my clothes off at my home but never did. They said they had opened all the seams and were nearly done. They made promises to have my work done by certain dates and didn't follow through. One day I tried picking up my items on a saturday when the shop was supposed to be open and they weren't there - when I called they said they were running 1.5 hours late. They lied when I picked up half my items saying the rest will be done in a day, and that the items I picked up had already been ironed (they weren't). I went to the shop and said I want to pick up what is remaining and get a refund for those items. They said they were almost done and that they had just opened up the seams and needed one day to finish (putting me off again). I was firm and said I am picking up the items now and getting a refund. They still kept trying to convince me to let them finish the items and would not take my no for an answer. When I finally received the items that weren't finished and the refund, the stitches were not opened like they said they were, meaning they hadn't even started on the work.
In terms of quality of work, one of my items had the $15 alteration stitching fall apart when I tried it on (a dress), a pair of brand new expensive dress pants had alreration threading that was loose and puckered which ruined the garment, and my wool skirt has rips and holes in the alterations. I am still missing one skirt that was never returned to me. the staff person couldn't keep track of my items and asked me what I brought in everytime I went to pick them up.
I am out $230, plus the original cost of the clothes, and the alterations were not done well. This is a case for the Better Business Bureau. Service: Alterations
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Alanda Kluke on Google
Like the other Ladies , dont know what has happened, quality has gone downhill!!!
Same experience of they had was told it would be ready in a week, for my moms very expensive skirt
its a month now and hasnt been touched, they took my moms pants in and shes not happy at all.
The prices were more reasonable with I believe the other owners. Please dont ruin any of your clothes by going there!
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Sharon B on Google
Overall Rating
Overall Rating
( 36 Reviews )Write a Review
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