Tim Hortons

Tims sucks nuts. Not this one in particular just as a franchise.
Oct 5th, 2023

Terrible experience i went there at 3:30 and the girl at drive thru window was so rude dont know how to serve customer
Sep 30th, 2023

My 2 daughters and I go to this Tims almost daily, sometimes more than once. Lately whenever we order more than one sandwich (usually breakfast sandwiches) we are parked immediately and then it takes anywhere from 10-20 minutes to get our food while the other customers in line drive through getting their food. One time after sitting 10 minutes a staff member came out to inform me that they didnt have 2 sausages for our sandwiches and did we want something else because it would take ANOTHER 7 minutes to make a sausage. I asked her why they didnt either tell me that at the window or put the sausage on as soon as I ordered? It seems like now when we order more than one sandwich they park me, and then put my order to the end and serve everyone else in line. Its getting to the point we are going to find another Tims to go to since we are ordering food and beverages on the way to school/work and dont have an extra 10-20 minutes to wait for food ordered in the drive thru. I asked the employee who brought out my food last time for the OWNERS name and phone number and she told me she doesnt know it and gave me the names of the managers. Very disappointed as this is the closest Tims to our home and it WAS the fastest and friendliest.
Sep 29th, 2023

Poorest customer service ever Dont know how to speak to customers The guy working on front literally abused around 1005 this morning at my friend Shame on the whole team
Sep 24th, 2023

Sep 21st, 2023