Tim Hortons

Sep 28th, 2023

I have been a regular customer at this place for the past seven months, visiting almost every day because it's conveniently on my route to work. Each morning, I drive by there on my way to my job. There's one particular order taker who works there around 8:30 am. I find it difficult to describe her, but she consistently displays rude behavior. I've had multiple encounters with her where issues have arisen. During these encounters, she not only takes my order but also makes fun of my English accent by mimicking the way I speak and then laughing about it. Today, on Monday, September 25, 2023, at 8:25 am, I stopped by as usual and requested my regular order, which includes an orange juice and an everything bagel with cream. Additionally, I noticed an advertisement for an orange sprinkle donut and decided to order that as well. she responded by saying they didn't have the orange sprinkle donut and offered a vanilla donut instead. I politely informed her that this wasn't what I wanted, to which she replied that it was the same as the sprinkle orange donut and laughed. I proceeded to the window and reiterated that I did not want the vanilla donut. She looked at me from behind her coworker with a smirk on her face, radiating hostility. She shouted at me from behind her coworker at the window, claiming that she was trying to confirm my order with me and its the same as sprinkle orange which is not, all while maintaining a mocking expression. I've encountered similar experiences with this order taker in the past, but I usually brushed them off due to time constraints and the need to rush to work. However, today, I couldn't overlook her behavior any longer and decided to comment here.
Sep 22nd, 2023

Tasty, but very dirty.
Sep 15th, 2023

I received 3 ice cups with about 1 inch less of product. This is the second time this happened and the waiting time is 15 minutes inside the store
Sep 14th, 2023

Sep 10th, 2023