The Gardens at Twin Lakes

I lived here for 5 years and I absolutely loved it! Only reason I left was because life took me outside of the city. No matter what my needs were, the residential manager, Amanda, always ensured I was taken care of efficiently. Rancho Realty and Amanda have always been very accommodating and nothing but kind. I will truly miss living there. All I have to say is thank you so so much Amanda and Rancho for everything!!
Sep 28th, 2021

we have been trying to view avaliable units at the twin lake location. We took four appointments to view avaliable units. We were stood up in three of them, no one showed, no one is on site, no one is even returning our calls, and after 30mins have gone through the appointment they reply back. 1st time was like .... sorry we got an application for the unit but i didn't have your phone number to call and cancel the appointment, although i called many times and emailed back and forth we. You could have emailed me!! The second time Pat called back after 30 mins saying that amanda got sick so she couldn't come over. I know that emergencies happen and i really hope she is better now, and i arranged an appointment the following day with Pat to see an available unit, we ended the phone call by me saying see you tomorrow at 9, she said yes. Today again after taking time off work to get there she wasn't there and not replying my calls until 20 mins of me waiting there, she said I told you i will call you back and I am not going to do some one else's Job plus I didn't get a covid clearance from the tenant and i just knew late yesterday from amanda that she has a submitted application for the unit so the unit is not avaliable now. What really upsets me is not the unavailability but the fact is that being treated like a nothing without any one even caring to cancel the appointments, even though they know that me and my wife need to take time off work to make the appointments. A small message would have appreciated to cancel the appointment. I am really disappointed to be treated like that for no apparent reason. No one respected the fact that I am taking time off work to make your appointments and the simple courtesy of canceling the appointment is not even happening!
Jun 17th, 2021

Our daughter relocated to attend the University of Manitoba from the US. We have never been to Winnipeg and with the added complication of the pandemic we were rather lost. Amanda Dyck took the time to reassure us and help us secure a safe apartment with the utmost professionalism. She was very responsive to all of our emails and calls. We feel very comfortable that our daughter choose the Gardens at Twin Lakes and that is due in large part to Amanda's constant assistance! The apartment was very clean and well maintained.
Dec 19th, 2020

Positive: Professionalism, Quality, Responsiveness, Value
Dec 3rd, 2020

Positive: Professionalism, Responsiveness
Oct 27th, 2020