Lush Cosmetics

I love lush so much! All of the employees are very friendly and helpful. Whenever you walk into Lush its a relaxing vibe and youre not bombarded with employees trying to make a sale, it feels like a friend helping you find the product thats right for you. Not to mention how environmentally friendly the company is, their products feel natural and the packaging is so smart, make sure to pick up a tote bag while youre there!
May 3rd, 2023

I love this store and this location specifically! Such lovely employees here and I feel so welcome coming in, their products are amazing and I have so many favourites that I come here for! I also love how they accept treaty cards aswell lush
Apr 28th, 2023

As an asian I would like to share an incident that happened yesterday with me and my husband. We were in the store exploring the products and waiting for someone to attend us. After a couple of minutes, a couple who appeared to be canadians entered the store, and the lady who was working there rushed to attend them without losing a second. We felt like we were invisible. My husband said, "Did the lady just ignore us?" I went to the receptionist and told her that we felt disrespectful and I think you should'nt do this to anyone. Because we are not natives doesn't mean we will be treated this way. The receptionist said that she might help us, but she didn't take any steps to make us feel like we are important. If she had done that, then I might feel like they cared for their customers... but she didn't do anything, to which I felt disappointed and frustrated. I left the store immediately without buying anything. I think we shouldn't give a hype to such stores where they treat people like that or make them feel this way. It is so heartbreaking that in such a lovely and welcoming country, we've had such people who are nothing but a shame to the country. I hate the service. And i would ask everyone out there to consider this incident seriously because if it can happen to us...it can happen to anyone. Thanks
May 3rd, 2023

Sylvester was absolutely incredibly helpful, friendly, knowledgeable, enthusiastic and wonderful! I haven't shopped at Lush in awhile nor took the time before like I needed to truly understand the incredible selection of products they have from face treatments like Grease Lightening to help with pimples to a variety of scrubs and even face serums in the handy form of a bar! They also have brought back some cool makeup, and have expanded to now include body fragrances as well. Their moisturizing Charity Pot balm is absolutely the best and will definitely look to expand my repertoire thanks to their samples upon request that will make you see they are worth the visit and purchase! Thank you again, Sylvester and team for your positive impact and influence! Thank you also to El for being absolutely fabulous as well! Truly helped me expand my Lush collection and knowledge! Definitely felt like part of the Lush family!
Mar 12th, 2023

Thankful for samples and nice helpful managers
Jan 7th, 2023