Fireplace Service Dept. 777-FIRE

Excellent service, fantastic communications in advance of the appointment and fantastic service while in our home. Definitely would recommend.
Jan 27th, 2023

Absolutely would highly recommend! Easy to book, great communication, reasonable cost and on time. Braxton is the best...amazing customer care and service, very knowledgeable and definitely knows what he is doing...his patience and fireplace maintenance tips are top notch. I will be a repeat customer for certain!
Nov 12th, 2022

Booking and follow up are top notch. Excellent communication, with options for earlier appointments given when openings were made available (Crystal) Came right on time. Great work and advice by Braxton. Reasonably priced as well. Would recommend and will use again! - Steve
Oct 26th, 2022

Thank you very much for a great job done today, I had called and spoke to Crystal to book an appointment for my mothers fireplace, she was exceedingly nice to chat with and she answered all my questions very nicely,,,had a very nice gentleman come out and did a really thorough job and explained things to both of us about the fireplace, I appreciate the time he took, thank you Crystal for the confirmation reminder phone call for the next day appointment,,wonderful company !!
Apr 25th, 2022

Update: Since using the services of this business a few times I feel that I should update my review. I want to let everyone know that I have found the customer service and communication to be outstanding! They have returned my phone calls in a timely fashion, they send out confirmation emails when booking appointments and they also call a day before to remind about the up coming appointment. The service technician has always been very polite, and very patient with all our questions, he explains things very clearly and at a level we can understand. He has shown up prepared with everything that he needs and keeps a very clean work area by covering the floor around him with thick tarp which is greatly appreciated. We had our fireplace cleaned and service today. The guy was very nice, polite and extremely knowledgeable. He answered all of our questions and did a great job!
Nov 7th, 2022