Ashley HomeStore

May 23rd, 2023

As usual, my experience at Ashley was beyond expectation. I went in curious and left happy
May 18th, 2023

Had great service at Ashley today. Brenda was knowledgeable, and helpful, and showed us plenty of options. It was a very pleasant experience.
May 16th, 2023

We were returning customer's to this specific Ashley location, but our most recent visit/purchase was fantastic. Not only were we very impressed with the sale happening and the prices, our experience was elevated by being in the hands of our sales associate, Brenda K. She was personable, patient with us, honest and eager to help with any of our questions. Not once did we feel pressured by her. She made the experience very relaxed and enjoyable! Her knowledge and kindness went a long way. I would recommend this location to anyone and if Brenda's boss see's this.... she deserves a day off. ;) Thank you!
May 16th, 2023

Sales people were great. We bought a Kong size mattress and bed frame, spent almost 5k in the store. Assembled the bed and put the mattress on top and there was a 6 inch gap between the bed and mattress at the bottom end and a 3 inch gap on the side. I do know there needs to be a little space but this bedframe had drawers underneath and they drawers were showing and it looked awful. I called their service number, the rudest person on the planet answers the call, I told her everything above she said well that's your opinion. I tried to reason with this monstrosity of a costumer service rep, and she continued with her absolutely ridiculous attitude. Now I'm going to put these pictures here and please tell me if this is "my opinion". Never going there again that's for sure. Mind you the bed didn't look like that when purchased it and when I spoke to the sales rep he told me that they replicated the bed and mattress combo and they didn't see that. Top all that off with the fact that the sales manager sold us a floor model mattress which in his words he wasn't supposed to sell but we took it for convenience since we were picking it up ourselves and the mattress turned out to be so hard and my wife cannot sleep on it and we only slept on it once and it's standing upright in our corridor now. So we literally flushed 5k $ down the drain.
May 22nd, 2023