Robinson Lighting Centre

A great place to be ignored by staff staring intently at their computer monitors. Where a simple, hello - please let me know if i can be of assistance, would have kept my business - we found ourselves feeling that we were interrupting their day. The brevity of their answers to simple questions made it clear that they were working on much more important matters. It was a nice store front to get ideas, take pictures, and then jump in the car and google Winnipeg lighting stores.
May 19th, 2023

First class, great customer service from Junia!
Feb 14th, 2023

We recently built a new home and our home builder uses Robinson as their lighting supplier. Communication was mediocre from the beginning with slow response times that dragged out the process. The only positive thing about the experience was that our sales person did seem knowledgeable about the lights and provided some decent recommendations. Three days prior to possession, we were told that the pendant lights we ordered for our kitchen 7 months earlier were back ordered. I still don't know why our sales person Heather waited until days before we were moving into our home to share that information. So we pivoted and ordered new pendent lights with a lead time of 3-5 weeks. We are now at 10 weeks and can't seem to get a response. Our home builder has reached out several times this month and she isn't even responding to them. My hope from writing this review is that someone will at least call us or send us an email with an update. The poor level of customer service is appalling. The only reason I am leave a 2 star review is that I am happy with the lights we do have. They deserve a zero for communication.
Feb 14th, 2023

Dec 20th, 2022

Oct 19th, 2022