West Coast Kids

We love going to WCK to purchase baby essentials:) I met Alyssa the first time I went there and her customer service skills are amazing:) Very helpful and kind:) I kept on coming back:)
May 7th, 2023

Absolutely love West Coast Kids in Winnipeg! This location is beautiful, with items well organized and most product on display. The customer service here is top notch - my first time visiting, Alysa spent 3 hours straight with me demonstrating every item I requested, answering all my questions and helping me choose the best items to suit us. They are very knowledgeable and professional. They take the time to email and call me with updates on orders, and will go above and beyond with anything needed. Love everyone working there.
May 1st, 2023

Products are good, staffs are friendly and nice, recommend :)
Mar 25th, 2023

We had a great shopping experience!! Thanks to Leah! :)
Feb 22nd, 2023

It's clear that West Coast Kids' return policy is problematic, and the poor customer service I received only compounded the issue. Recently purchased a straw cup from the store but my kid was unable to drink from the cup. The sales associate I spoke with first asked if the cup had been used and suggested that my child may not be old enough to use it properly. However, my kid is 1.5 year old and has been using straw cups for about a year. it was clear that there was an issue with the product. The sales associate didn't even bother to examine the product to see if there was a problem with it. Instead, she suggested that I contact the manufacturer directly for a return. Shouldn't the store take responsibility for the products they sell and have a clear and easy return policy in place for defective items? They are passing the buck onto the manufacturer and shirking their responsibility to the customers. I would not recommend them to others and will not come back.
Mar 25th, 2023