TacoTime Polo Park Mall

Food : 4/5 | Service : 5/5 | Atmosphere : 3/5 More
May 5th, 2023

I ask for a certain amount of sauce and old lady manager always tells me shes gonna give me less. I didnt ask for a crazy amount just one per taco. Sauce is always water down.
Apr 19th, 2023

The 3* given in this review is for the manager who made things right for me, I went to the taco time at polo park mall to have the Thursday special buy one burrito second one half price, unknown to me they only put one small scoop of beef and one scoop of cheese into the soft shell wrap. As I was bitting into the burrito I was eating a cold floured shell () If I wanted bread Ill have toast at home, I complained the next day and the Old lady there was arguing with me and only wanted to refund me one burrito, unmm NO! Told her I need both refunded, showed her my pictures and bill, spent $18+ on a combo. I almost blew a gasket arguing with her, she gets on the phone with the manager for 10 minutes and the two kitchen staff were left doing the counter and till, she passed the phone to me and I spoke with the manager (he was nice) and remade two burritos for me, guess what? Same thing again, small burritos . Ive been a patron at TacoTime since the 1990s and just recently they cut the portions from two scoops of meat and cheese to one, why rip people off? Give the customer what they paid for! F grade for the old lady at the till for causing my blood pressure to rise, arguing with me and wasting my time, treated me like I was trying to scam free food! D grade for the food as its truly gone downhill at this location B grade for the manager to make things right!
Apr 16th, 2023

The employees were patient with me. I loved the chicken ranch burrito too.
Mar 27th, 2023

Horrible costumer service march 17, 6:30 pm. The girl who was taking order wasnt even interested to take the order, secondly she took wrong order and than she admitted her mistake but still arguing with us. Very disrespectful behaviour
Mar 10th, 2023