Alexandra Turchyn Mortgage Specialist

First time home buyers experience went so smooth with her. She is really knowledgeable and helpful. She took time out of her busy time to answer all my queries even after I moved into the new house. I would definitely recommend her if you want zero stress for your home purchase.
Dec 7th, 2019

Alex was very professional, informative and easy to communicate with. She always made time to answer any questions or concerns that I had, even after purchasing the property. Would highly recommend
Sep 18th, 2019

Alex only contacted us when it was the most convenient. She assured my mother that she would get her a mortgage once her previous home in whyte ridge had sold. Fast forward to the buying experience, and Alexandra would not get us a mortgage, wouldnt even help us with other options, and would never call back. She knew there was no money for her in this deal, so she stopped trying. We went with another mortgage provider and secured the home that Alexandra could not get us. The new home was cheaper than the home we sold. Because we went with Alexandra , we lost out on a cheap interest rate, we should have locked in a mortgage rate when times were good when any other mortgage broker at a different location, we trusted Alex and it didnt turn out so good. I do not recommend, but 2/5 stars for great communication in the beginning before it fell apart.
May 29th, 2022

Alex was phenomenal from start to finish and even afterwards when we had questions. She was professional and made us feel like we were working with a trusted friend. We were first time home buyers, not even looking to buy a home and we stumbled upon our dream home coincidentally. Not being pre-approved and having only a short time to get things together before offers were accepted, Alexandra worked swiftly and accurately to score us our best option. She took the time to listen to our needs and concerns, and tailored her work to cover all of our bases, taking every detail into account. The entire process from start to finish was seamless and as stress free as was knowingly possible, she convenienced us and our schedule at every single opportunity, which was so helpful because I work shift work. We basically sent her our documents and waited, and she did the rest, super quickly. If and when we have our next home I can't imagine seeing anyone else to get us through. This entire process was infinitely better than our close friends that had terrible experiences throughout their recent home buying experience, and had to shop around for their best rate. We didn't have to shop around at all, she took care of everything, and we ended up with a better rate. We are so fortunate that our realtor recommended Alexandra otherwise we would have missed out on this opportunity and probably lost a few years off our lives, or developed bald spots from ripping out our hair. Keep doing what you are doing, you are so excellent at what you do! Many thanks. 110% recommend meeting with Alexandra or giving her a call, you will not regret it!
Feb 21st, 2020

Great service. Warm, friendly, and very helpful. Highlight reel for me was: - Informed me when she would be on holidays, briefed some one else on my file in case i needed assistance while she was away. Completely unprompted! - Responded quickly to all emails or voicemail inquiries, stuck to her word when she committed to getting information/feedback, she always did. - Great with paperwork, walked me through all the steps and simplified the more complicated items. - Was not stressful to talk to, provided facts on different options and then her personal opinion to help me make my own informed decision Overall, awesome to work with and will do so again in the future. Some issues leading into and after the possession date that steamed from the bank and some miscommunication on paperwork and expectations but Alex did her best to help me resolve it after the fact. Important to note that it was not her job to do so but was still trying to help me deal with the bank :)
Dec 17th, 2019