Shoppers Drug Mart

Clean and organize store, best shopping experience
May 5th, 2023

I went to this place get my prescription. I wait for 45 min for wrong prescription. They cant even get name correct. The employee Danica was impatient and rude. She rolled her eyes at me when I talked to her. They never said sorry to me for their mistake. Worst customer service ever. Dont recommend anyone go this place.
Apr 28th, 2023

I have read the majority of these reviews and I don't understand why action has not been taken. The standard response is always the same...we value customer service, we value your health concerns, we value your safety. If this Shoppers Drug Mart values its customers so much, why hasn't anything been done to change the bad attitudes of its employees. How sad that this store doesn't realize how invaluable good customer service is. I have been a customer of this Shoppers for decades even when it was located in the Fort Richmond Shopping Centre. I am so fed up with the rudeness of pharmacy staff, both in person and on the telephone, that I have changed my presciptions to the Red River Co-op in St Norbert. IF SHOPPERS HEAD OFFICE SINCERELY CARED ABOUT THEIR CUSTOMERS THEY WOULD DO SOMETHING ABOUT THIS STORE.
Apr 11th, 2023

Staff keep talking in their home country language when I visited and keep ignoring me. Take my prescriptions paper then told me come back in 1 hr. Because they are busy on chatting. I think something need to be changed and its obviously not SHOPPERS standards.
Apr 6th, 2023

If there is - i will give it carless ppl, im in pain and the missed my medicine until i came back to them for it lol, poor service poor communication
Apr 5th, 2023