Imperial Properties

Just dont do it . The lack of professionalism , the agents are rude this one hung up on us . If youre considering it just dont . flea if I could give 0 stars I would
Apr 3rd, 2023

It was just a simple inquiry as Im finding a home although the company didnt have any vacancies when I called, the reception lady Juvi gave me a lot of information I need. Shes very polite and friendly. Such great customer service!
Feb 8th, 2023

Super professional company ! Highly recommend!
Feb 3rd, 2023

This agency do nothing for comfortable tenants life. They have cockroaches in apartments and dont worn about it. They dont fix problems in time. We have broken oven from the first time when we started to live here, and dryer in laundry is also broken almost during the month, sometimes we sleep without blanket because it doesnt dry out. And they dont care about it. I dont advice anyone to deal with this agency.
Jan 25th, 2023

Absolutely the worst work ethic ever! I moved into an apt 3-4 months ago and have left 3 messages or more for the "person" responsible for my building and nothing! Also sent an email. Stupid right.. how do you not return new move-in calls?? APPALLING!!! Ernie is the worst! Response to reply: No thank you! It is a perfect representation of this company. This person Norma literally just called me maybe 4 mins ago siting my old vm from maybe October or even September. Which is hilarious cause she's the one whom JUST transferred me to Ernie! Lol I'd say a cleary sign of no communication within the company or just simple lack of work ethic in your own personal job. Re-calling someone in this situation is a prime example. The only reason I was FINALLY contacted was because I made this post. Which goes against this company and w.e ethics it has or doesn't have. As I was just told by Ernie, I am not supposed to call this management as I am a tenant apparently. So I now have no business with this company. But thank you for the phone call return 4 months later . Good luck to everyone else, sincerely.
Jan 22nd, 2023