Roofco Winnipeg

We were scammed 100% My husband and I called mentioning that we are getting some moisture inside and were worried about it, so we were told we would get someone out within the day ($500/hour) which really eased our worries. We did agree to pay the premium rate for the quicker service. However, with that price tag my husband made sure to agree with the person on the phone to stop after an hour of work and talk to us to see if more was required after that, and we would decide if we wanted to pay for another hour. We have cameras outside, and they were only on our roof for less than 25 minutes. They got the area of the roof by where the moisture is, and then they stopped. So we called thinking "oh, maybe they will charge us half hour because they couldn't stay and do more?" Turns out they are still going to charge us for one full hour at $500 for the emergency service... But we asked for the full hour and they didn't even get our full front of the house where the build up inside is. We have a small house. I understand needing to go to other peoples homes and the rush to help, especially with this situation. But we are getting charged a huge premium rate for a fraction of the service. They said they charge an hour minimum and would return to do the remaining of the hour, but we don't have any commitment or dates for them coming back. Please please beware with this company. I hope they reach out to make things right because this is difficult, and I have no idea what is happening. Update: One guy came back to do a little more. I don't want to be unfair, but this time he used the roof shovel on the house for 11 minutes total. I have learned a valuable (and expensive) lesson today on panic-hiring. Even though I'm awfully pregnant currently, I will absolutely be buying my own roof shovel to do the same thing and same quality of work next time.
Dec 13th, 2022

Super impressed with this company, they squeezed us in at the end of the year, did a fantastic job cleaning up our yard when they where done the job, and the owner was great to work with. Would use them again for sure! Services: Roof installation, Roof repair, General repairs & maintenance
Nov 12th, 2022

Sep 13th, 2022

A great experience dealing with Roofco. They responded to my phone call promptly and were able to assess a leak within 24 hours. The new roof which followed 2 weeks later was installed professionally, by an excellent and knowledgeable crew. Very pleased with this company!
Aug 23rd, 2022

We had a large rainstorm and I noticed water leaking in my basement. I traced it to my plumbing stack on my roof. I contacted roofco and they setup an appointment for next day. Jose dispatched to my home and before arriving called me and assured me that I was in good hands . He was friendly, professional, and did an excellent job. He provided me with a photo of the repair afterwards saving me a trip up the roof! Thank you Jose! Thank you roofco! 100% recommend and would not think twice about using their repair service again! Service: Roof repair
Aug 20th, 2022