Trudel Roofing Ltd.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Roof repair, Roof installation
May 1st, 2023

Positive: Professionalism, Punctuality Services: Attic venting installation, Gutter installation, Attic venting repairs, Roof repair, Roof installation, Gutter repairs
May 1st, 2023

Had and issue with ice damming on my roof. I called then on a Sunday and they answered and had me booked in for Tuesday morning. Wonderful customer service, I mentioned I was coming off of nights and they made a note to not ring the doorbell and wake me. Aside from some footsteps on the roof (to be expected) I could barely tell they were there. The sidewalks and back deck were all cleared perfectly after.
Feb 17th, 2023

Dec 10th, 2022

I basically went back and forth with someone on email because I called them on the phone a few times and they never answered. So I finally decided to email and got a response. When I did get a response I was never given any real specifics. I asked when a good time of season was to get the rooftop snow removal done and he just right now was a good time with no sort of explanation why. I also asked if I could get it done on a Saturday and they said they couldnt. So I said Friday would be the only time. I needed it done before 12 so I wanted some sort of a time they could get there but was just told it was dependent on his men and if they had time. On the day I needed it done nobody called or even notified me. Now its the next day and I just get an email that says sorry we couldnt make it. Very unprofessional.
Feb 5th, 2023