Call It Spring

Jan 24th, 2023

Ordered some shoes on boxing day sale for size 11 for my boyfriend, picked them up in 2 weeks. A week later we exchanged them. Something was wrong on the computer so the employees figured out that I had to pay for the exchanged shoes and refund the same amount. Really great service. The shoes look so nice (not the best quality but I wouldnt expect it for the amount I'm paying for) and they have a good selection of purses as well. I would definitely buy pretty shoes from here again
Dec 25th, 2022

They didnt have my size of shoes so an employee suggested i order to the store. I received many emails, confirming my order, my shipment and then confirmation that they had arrived to the store. I went and the girl working said they werent there (she checked twice), and that I would have to call customer service since she couldnt do anything. I left but then came back after checking the tracking, again it still showing that the store had received them. She checked again and magically found them in the back. Super annoying and clearly unorganized. I wouldve had to call customer service for them to say they were at the store, and i wouldve had to go back if i hadnt asked her to check a 3rd time
Aug 14th, 2022

Unfortunately they have not updated their hours on the website. I have tried to visit the store twice this week and they have been closed. Yes I know we're in a pandemic but I'm sure someone could take the time to update their hours and even post them in the store window. On Wednesday night they closed an hour before the mall and tonight on Friday I was there just after 6 and they were closed already, the mall is open until 8. Restrictions are lifting its time to look after your customers.
Feb 28th, 2022

I bought a shoes for my husband from call it spring online which probably was not fit for the size mentioned. We went to exchange the shoes first to the call it spring outlet in Stvital mall which were closed before time at 8:25pm while online the closing hours says 9:00 pm then we went to the outlet collection mall store where the store person very rudely said that they close exchanges 30 minutes before closing time and that for return their system is not available and without completing the conversation rudely switched to another customer acknowledging their needs and literally we were disrespected. I will never come back to this store or to any call it spring. This was worst customer service ever and will never in my life purchase anything from Call it spring
Jan 14th, 2023