Clearpoint Health Network - Maples Surgical Centre

I took my son (8) for surgery with Dr Hancock (pediatrician specialist) At maples surgical center. The Front Desk staff nurses & doctor was very friendly and Kind . They explained everything well .I had Many questions before surgery and after al questions were answered well. Surgery went smoothly and the nurses took such a good care of my son and accommodate with all his needs.We are so glad we went here .
Mar 31st, 2023

I have been a client at Maples since 2013 & I have had nothing but incredible experiences over the years . The staff are well organized & quick to respond to any questions or concerns. The care following procedures is phenomenal. Words cannot express how grateful I am!
Nov 2nd, 2022

My surgery to have my tonsils was supposed to be for this Friday coming up. Got a confirmation text to confirm this appointment today, maybe roughly 2 hours later I get a call from my dr's office that this has to be cancelled! My boyfriend had taken time off work to be able to take me. I was prepared to take 2 weeks off work and the day off on Friday. I can understand being understaffed, however It's completely unacceptable to cancel an appointment so close to the date, imagine if I wasn't able to work for those two weeks because they had decided to over book appointments and not have enough staff available for these said appointments. I have been waiting over 2 years for this! So disappointed by the fact the timing was so uncalled for. I'm sure there was knowledge before the long weakened of this being an issue...
Oct 8th, 2022

Nobody should ever have surgery here. I had mine Dec 2021, as soon as I woke up from general anesthesia I was being dresses by a guy, I felt so neausious but they didnt do anything about it. I told him I need time as I felt extremely groggy. He didnt seem to care, instead he called my ride to come get me. I walked out of there throwing up and again nobody cared. I recently had surgery at Victoria hospital. OH MY GOD!!! What a difference, Complete opposite experience. They kept me for 5 hrs post surgery to make sure I wasnt throwing up, kept the iv with fluids going and made sure I was able to walk before getting discharged offered me food. do not come to maples surgical!
Sep 20th, 2022

Very kind staff, helped patient and parents of patient feel relaxed.
Sep 7th, 2022