envy+grace

Apr 17th, 2023

Do not go here for a dress if you are large or bigger. Biggest size is large and it wouldnt fit a medium. As an XL I was very disappointed. Staff was so friendly and helpful but not much they could do. :(
Aug 24th, 2022

I entered this store with my friend and we then separated to shop on opposite sides of the store, and it is not my experience that was problematic, but the different treatment my friend received. I am a small woman, below average in both height and weight. My friend is an average sized woman, perhaps slightly overweight. I was greeted immediately and warmly, and during my visit I was asked if I needed assistance twice, was offered a fitting room, and was informed of their daily promotion by two different associates. My friend was not welcomed, and while she was browsing clothing an employee asked her if she was "waiting for someone." She was not informed of the promotions, was not asked if she needed help, and was not offered a fitting room, despite holding some items over her arm just like I was. When I was in the fitting room she was approached a second time by the same employee and again asked "are you waiting for someone?" Very, very disappointing experience. I have worked in sales for ten years and this is absolutely unacceptable, both because of the blatant body shaming my friend received, and because of the purely terrible salesmanship. It is not in good business interest to insult your customers and refuse them assistance. We went to another store afterwards where we had a much more professional experience, and we'll be sure to let others know why.
Jan 30th, 2022

Jan 7th, 2022

Sep 13th, 2021