Integrity Home Health Services

May 23rd, 2023

May 23rd, 2023

Horrible company don't care about their clients or staff won't listen to your needs and won't work around your needs
Oct 9th, 2022

Unprofessional service. No care/concern. They charge taxes on the service which is not normal as this is healthcare services. They also put the lock box code right in the billing address so when receiving mail it is patient name - street address - and lock box code with notes that say "Lockbox code" right under the street address. They charge for hours not worked and also charge for mileage not used (example 8km each each = 16km. Was billed for 47 km). No ownership and no customer service. Rude representatives. I requested they look into the HST issue and was told no. They agreed it was not good contract between us and have terminated their services. I absolutely do not recommend this company to anyone. The support workers are nice. The company itself and admin team is awful.
May 8th, 2023

I don't generally write reviews. But for this I am. My father passed during Covid-19. April 9. He has been disputing an invoice with Integrity for many months. He refused to pay them. I called the Miramichi office and the Moncton head office 3 times. (once to Miramichi and 3 times to Moncton) to offer to get involved to help mediate and solve the issue. Unfortunately no one called back. Today I received a call from the Miramichi office to offer condolences, and collections. Very disappointed. Special note. If you are calling for Collections call for it. Or send a letter. For 53.60 that was owed I have paid. I called 3 times to the main office many months before the Pandemic and no calls were ever returned. Even after a third attempt. Integrity main office, you know how to reach me, if you want to you can. Others please be careful and get involved with your loved ones care. I should have kept trying after my third attempt but my them my father had another provider which thankfully worked out well for him.
Oct 23rd, 2020