Hilton Saint John

May 21st, 2023

May 14th, 2023

Nice ambiance Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
May 7th, 2023

Really disappointed I had one of the worst experience here washroom was untidy customer service was unsatisfactory none of the employees was professional not much option for breakfast not recommended at all.
Apr 22nd, 2023

A Disappointing Stay at an Old and Neglected HotelI recently had the unfortunate experience of staying at an old hotel in dire need of renovations. From the moment I arrived, it was clear that this establishment had seen better days. I feel compelled to share my honest feedback to warn others, as my stay was marked by constant noise, a lack of attentive staff, and subpar services. Let's start with the physical condition of the hotel. The building itself appeared worn-out and neglected. The rooms showed significant signs of age, with peeling wallpaper, faded carpets, and outdated furniture. It was evident that a renovation was long overdue, as the overall atmosphere was far from welcoming. The noise levels within the hotel were truly unbearable. Thin walls and insufficient soundproofing meant that every footstep, conversation, and door slam echoed throughout the premises. Sleep became a luxury, as I was constantly disturbed by the commotion both during the day and at night. If you value peace and tranquility during your stay, I strongly advise against choosing this hotel. To make matters worse, the hotel seemed to be severely understaffed. There was a noticeable lack of employees available to assist guests promptly and efficiently. Whenever I required assistance or had a question, I found it challenging to locate a staff member. The limited staff that were present appeared overburdened and unable to provide adequate attention to the guests' needs. The level of service fell far short of what one would expect from a hotel of any standard. Overall, I must emphasize that this hotel does not meet the expectations of a comfortable and enjoyable stay. The outdated facilities, persistent noise disturbances, and insufficient staffing all contribute to a disappointing experience. If given the choice, I strongly urge prospective guests to explore other accommodation options in the area. It is my sincere hope that the management of this hotel takes these criticisms constructively and takes immediate steps to address the pressing issues. A thorough renovation, investment in soundproofing, and an increase in staff would go a long way in improving the overall guest experience. In summary, I strongly advise against staying at this hotel until significant improvements are made. Your travel experience deserves better than what this establishment currently offers.
May 16th, 2023