Horizon's Saint John Sexual Health Centre

May 22nd, 2023

Shelley was amazing and so kind. However the receptionist made a really hard time for me 100 times worse. Not only was she extremely rude and off putting, she gave me false information. The doctors and nurses there are amazing and deserve to be supported by a better receptionist.
Apr 3rd, 2023

Shelley was amazing and very knowledgeable.
Jan 15th, 2023

I go here for my annual women check up, as I have a male doctor and do not feel comfortable ! Nurses and nurse practitioners are awesome! However the reception to say kindly is very rude and abrupt. Even speaking on the phone. I couldnt imagine having to deal with her if I had a serious issue. Shes the only part of the visit I dread I would of given five starts if it was based on the doctors and nurses!
Oct 2nd, 2022

First time speaking with anybody here was a terrible experience.. The receptionist was rude and unpleasant to speak with. While she was waiting for me to grab my Medicare card to give her the number, she said through the phone IM GOING TO PUNCH THIS PERSON. I assume she was talking to a coworker, and not to me, as it didnt make any sense for her to say that to me. Im assuming she was talking about me and didnt realize she forgot to press the mute button. She did not explain, and remained to use a rude tone the rest of the phone call while taking my info and booking an appointment. Her tone was awful. I am actually afraid to go to my appointment now. Whoever the receptionist is that worked on May 3rd at 2 pm should not be allowed to work with the public in this manor when shes saying out loud Im going to punch this person. Its terrifying.
Apr 11th, 2022