SoftMoc

Horrible customer service. The staff is so unprofessional, and so unpleasant.
May 6th, 2023

Horrible management. No returns period.
Apr 12th, 2023

Mar 28th, 2023

I bought a pair of Bogs for my wife 2 weeks ago in the Saint John Nb store. they had payment issues that day and double charged me. i havent recieved my money owed and it seems lile i will never get it back. if i could give it a negative rating i would because that is theft.
Jan 23rd, 2023

I stopped in today to look at some boots. As usual, there were no staff around. As I walked in, one older staff member said to a younger staff member, see you later and left. This left the one young lady to help the three customers standing in the store. She went to the back and emerged five minutes later. I got her attention and she brought me the size I wanted and left to the back again. I tried on the boots and walked around the store as more customers came in and started to try on the shoes that I could find on the shelf. I took off the boots and waited for the staff member to return. After way to long I put the boots back behind the counter, upon stacks of other merchandise that was strewn about and I left the store. I could have easily walked out with a new pair of boots and no one would have even noticed! As always, terrible customer seevice and sooo slow!
Dec 19th, 2022