Costco Tire Centre

Year after year they severely over book during tire season. Minimum an hour behind schedule guaranteed. Corporate policy needs to address this. The workers try their best to keep up.
Apr 27th, 2021

The attention of their employees is very good, but unfortunately the installation scheduling is very bad, I think that to sell they are the best but for the installation of some winter tires they scheduled me 17 days later and a day before at night they called me to cancel that because the tires had not arrived, ok it is understood that it could happen they agreed to schedule me and that they would call me to what did not happen, 6 days later I call to ask what happened and they tell me that the tires did arrive but that they will be calling me for the installation After 3 more days I have to go because they never called me, I have a trip and now I have to cancel it because I don't have winter tires and they don't have an agenda beforehand. What a pity that this affects the service and they don't think about their clients. I hope they can improve.
Dec 21st, 2022