Kingsbrae Arms

The staff was great. The food superb.The freshly made scones and croissants over the top. Fun flavours of mimosas included at no charge. The location perfect. The suite all one could ever ask for! Will be back. I had a good laugh over one review complaining of everything. Some people are never happy. Laughed really hard. The staff were really nice and actually from there! Will be back.
Aug 16th, 2022

My room was the Earl - my room was spacious, clean, comfortable bed, a large sitting room and a private balcony which offered an outstanding view. The landscaping was specular. The staff was very obliging and did everything achievable to make my visit special. The breakfast was delicious and abundant. It is in good location which requires no driving with lots of activities in the area. A very special thanks to Pamela and Diane for a wonderful stay. Good luck in the future.
Jan 29th, 2022

Jan 15th, 2022

Vacations are opportunities to enjoy time off, indulge a little and rest. While Kingsbrae Inns image is one of a luxury experience, we discovered that it was significantly lacking. Both during our visit, but especially when we addressed our concerns. That took a horrendous and unnecessary turn. We stayed in the Main building, booking our visit based on all the descriptions on the website. Being an Inn, we have found those usually have more personalized service. The biggest issue we had was (albeit a beautiful spot) the staff there is mostly NOT present. Other than at breakfast and check in, we foud ourselves completely alone with no one available to address any needs, which were simple. It was a rainy day so we stayed in part of it and were completely alone. Though our room was nice, it had issues that were surprising for an Inn at the price and caliber. When we did want to get someone, we had no access. There was a bell on a desk that we rang and upon check in there were 2 hand written phone #s to call. Neither were answered. Much of what was described on the website to sound special and luxurious was far from it. When you read there is afternoon sherry service, this is actually a bottle of sherry in a decanter that is oxidized that sits in the same spot day and night. Pastries in the afternoon are the same category. You are paying a premium and we couldnt even get ice. There were only two staff members who were so meek and mild you were certain even a frown in their direction would cause them to break. So we left after our stay and tried to address our concerns after the fact. The manager, Diane, did not take any accountability for any concerns and all correspondence was accusatory towards us. (we are not high maintenance). Lastly, she ignored my emails without resolve. There is no way to find out who the owners are much less get in touch. We are appalled at our experience and hope to save someone the trouble. You pay a premium and get nothing but a roof over your head. Dont get me started on breakfast which they say is high value and gourmet. My husband asked for over easy eggs which came out served with a crispy black brown exterior. When I sent a photo of that to the Manager she accused me of only photographing the worst of it... when its bacon and eggs, what else is there? Should neverve been served but the Manager did not apologize, simply was angered we photographed it. There are so many nice places to stay for far less. These people DO NOT Care about guests. Hospitality is not their business. They want money. With doing the bare minimum. Dont waste your money!!!
Dec 29th, 2021

May 2nd, 2021