Colemans BrandSource Home Furnishings

May 20th, 2023

Apr 1st, 2023

Ordered a couch. Buddy said they had it 3 separate times. Said they did well they didn't. Got the couch and it was damaged. They offered me items of a separate couch. I will never go back.
Mar 23rd, 2023

Terrible service from the sales staff right up to the manager. Will never return.
Feb 15th, 2023

Purchased a GE dryer roughly a year ago. These dryers are known to have an issue with the timer knob. The knob, overtime will crack on the inside and cease to work. It's an easy replacement, or at least it should be. We contacted the Coleman's BrandSource location in Deer Lake, they had the part, would gladly help us out but suggested we contact the Corner Brook location first since we live here and it's closer. They were pretty confident they had the same part as it's a known issue and they keep them stocked. The person we made contact with in Corner Brook claimed their Parts and Service Specialist was on vacation and due to this, could not even sell us the knob we needed. We were surprised because the Deer Lake location shares this same specialist apparently but they had no issue giving us the part. We informed them their location in Deer Lake suggested we check with them first, to save us a trip. They seemed surprised that location made such a claim, the lady on the phone made absolutely no attempt to help. We were willing to purchase the knob at whatever cost. We called the Deer Lake location back, explained what was told to us, they told us if we made the trip out to Deer Lake they'd give us the knob at no cost, they order in dozens because it's such a common issue for people to run into with this brand of dryer. We did, and they did give us the knob at no cost to us other than the gas and inconvenience of driving out and back. If you want any products with Colemans, I highly suggest you deal with the crowd out in Deer Lake. They were informative, knowledgeable and went above and beyond to help. I can not say the same about the location in Corner Brook.
Aug 31st, 2022