Strawberry Hill Inn and Chalets

Sep 2nd, 2022

Jan 16th, 2022

What is it with this place? I made a reservation 2 months ago and have been trying for 2 weeks to alter / modify my booking due to a conflict. I have sent emails, called, multiple times and I even managed to get through to an individual who asked why I was calling? Told him I wanted to change a reservation and he said "Oh you need to speak to someone else, give me your name and number and I will get someone to call you back" Well that never happened. I was wondering why there was such a high non-refundable booking fee (25%) , also considering the relucance to call me back makes me think I will be potentially be charged for the full stay when I don't show up!!
Sep 27th, 2021

I was supposed to have a wedding at the venue on August 26, 2023. Unfortunately my fiance passed away on August 6, 2022. I called management two weeks after my fiances passing to inform them that I will no longer be able to have a wedding there based on the unfortunate circumstances. The manager told me that I should be able to get my deposit back and she would call me back the next week. I never did receive a call back. I've tried calling multiple times to contact the hotel to no answer. The hotel doesn't even has an answering machine set up. It's very upsetting and disgusting that I have had a tragic loss in my life and the supposed people in charge cant even honor their word to give me a call back to let me know if I will get my deposit back or not let alone confirm with me that my wedding date is no longer booked for the day we had scheduled it. Do not book at this place. Management is severely lacking, you be better off to spend your money elsewhere especially for a wedding. It is evident once they have your money that's all they care about.
Feb 17th, 2023

We had our wedding there during Hurrancan Fiona. We had family coming from out of town and everyone rented chalets for two nights, Friday and Saturday. The wedding was on Saturday afternoon. Viola was extremely helpful leading up to, and during the wedding. The staff at th resort took care of everything. They decorated and borrowed the bridal party flowers for the fall wedding. I was able to bring my dress and supplies up early in the week before the rain bc no one was booked into the room. This was done at no extra charge, which saved us a ton of money and stress. We had our own BBQ at our chalets Friday night after rehearsal. The bride and brides maids got ready in the Queens room the morning of the wedding and the groom and grooms men got ready in chalet 7. We had a lovely ceremony and had our pictures taken on the beautiful grounds. Wedding night we (Bride and groom) stayed in the main lodge in the Queens room and had breakfast in bed in the morning. The location allowed for the families to mingle and for the kids to run around in a safe environment. The grounds are well maintained with mature trees throughout the property and access to the salmon River and a boat for fishing. The chalets were clean and had local artwork. I love the history of the property and we found a picture on the wall of my grandfather who was one of the original carpenters when the resort was built. Would definitely recommend The Strawberry Resort if you want a relaxing noteworthy location for your event
Oct 1st, 2022