State Of The Arts

Chris is a very pleasant and knowledgeable guy. Very helpful in helping you make choices. It's our go to place.
Feb 12th, 2023

Im writing this review as a warning to others not to trust this company with with your art. We have had absolutely horrendous service that resulted in hundreds of dollars of our art work being destroyed. Below are the details of the multiple mistakes and the refusal of this company to take any responsibility for their role in it. A family member used this service to send our art across the country for Christmas. She was surprised it hadnt gotten here before Christmas, and when she followed the owner told her he had forgot about the pieces and would quickly put them together. This meant the pieces were late and did not arrive in time for Christmas. When receiving the packages it was very clear the job was completed quickly and with very little regard with the monetary and sentimental value these pieces hold. We had a original pencil drawing that was supposed to be placed in wax paper as to not be damaged, it was not and instead placed in plastic with an incredible amount of tape that made it difficult to unwrap with ripping it. The pieces of cardboard used to go around the art were clearly ripped from a shipping box that was previously used. Which of course, would have impacted the strength andintegrity it. On one side, two flaps of a box were taped together which created a natural place for the art to bend when handled or held which of course it did. The package was wrapped in paper, but had no indication/stickers/markings to handle with care or not to bend. Both lack of proper packaging and lack of signs were what ultimately cased our art to be damaged when in transit. When we contacted the owner, he immediately became defensive. Insisting he packaged things from the rooms and that using ripped shipping boxes was the industry standard. Anyone who has purchased art, would obviously know that is not the cause and it was insulting to say the least. He blamed Canada post, although there was no way they could have known how delicate the package was with no labels. We then found out he had not insurance this package adequately, which meant insurance only covered 1/6 of the cost of the art that was lost. When I asked for a refund for poor services he refused. When I asked for reimbursement for our pieces since his poor work caused the damage, he refused. Not only have we lost 100s of dollars, but this company also refused to acknowledge their role in it which has been even more infuriating. Do not trust this company with anything of value, and find someone who will value your pieces as much as you do.
Jan 17th, 2023

Nov 21st, 2022

The best in town!
Nov 9th, 2022

Chris is amazing! He was very patient and stepped us through the process of choosing a frame, matching mat colours to make our little pieces pop, types of glass, etc. You could tell that he is passionate about his craft and business. He and his staff are very pleasant and polite to speak to and conduct business with. Beautiful work! Beautiful gallery! Just a wonderful experience all in all.
Jan 27th, 2022