Alternator Exchange Ltd

Stay away from this guy. This is a very small place (shed at the back of a house) runs by a person who has experience of very old cars only (probably before 2000) and NOT new cars. My car is 2012, I gave him the alternator for this car to rebuild it and after I installed it back in the car the attached message came out (incorrect voltage regulator model). I contacted the guy and told him about this message and his answer was to send my car to the dealer to program this alternator (on my expenses). I went to the dealer and the dealer said to me that the alternator for my car is not programable and they never heard about an alternator that needs to be programmed. I contacted the guy back and told him about what happened with the dealer but he came up with another excuse claiming that my car has a problem and insisted that he installed the correct voltage regulator model in my alternator. After few days the incorrect voltage that discharged from the wrong model of the voltage regulator burned some sensors in my car and cost me a lot of money to fix. The guy refused to do anything or even to give me back my money. Thanks god I paid with my visa. I disputed his service with my bank and my visa offered me a compensation for this fraud. I bough a new alternator after from rock auto and installed it in the car and everything went great. Service: General repairs & maintenance
May 10th, 2023

Great prices. Never an issue any time. The one time my Hummer H2 alternator rebuild went foul (in 2020) they rebuilt it again no questions asked. It was the shaft that had play in it. Probaly too tight and it wore unevenly ruining it most likely.
Apr 5th, 2023

The shop and its workers are always extremely accommodating, knowledgeable, and prompt with their diagnosis. They always answer the phone, are honest about what work needs to be done (as well as your best options), and will even go out of their way to find you the most affordable parts!
Mar 29th, 2023

Jan 28th, 2023

Nov 24th, 2022