The Head Room

I was contemplating whether to write a review or not, but when I heard of my girlfriend's experience, I thought I'd just drop a few lines. I had my haircut and balayage done in mid-March. I was happy to have gotten an appointment so quick with someone I was told was very knowledgeable about color. My hair was dyed black, with some peek-a-boo, so it took a while to have the color process completed. I was not overly thrilled about the balayage job. Moving on to the haircut. I was mortified when my hair was being cut. I usually have my cuts done on wet hair, but she dried my hair first, then proceeded to cutting. I keep asking if she wanted to see a picture, and she reassured me that she got it. The hair looked great after styling, but once I went home and washed, I saw how badly cut my hair was and wanted to cry!! One side was longer than the other. Now I have to wait for my hair to grow before going somewhere else to have it done again. I called so that they could fix my hair. I got a call back after 2 days to let me know the hairdresser, Rebecca, was available. But I thought, why go back to the same place that messed up my hair in the first place. And my girlfriend also confirmed that she was the same hairdresser who gave her a bad cut. I will probably not go to that location again and try a different place. Service: Balayage
Apr 11th, 2023

120 for a haircut and dye Easily accesible
Mar 23rd, 2023

I am more than happy. Thanks to Sarah I have finally found my hair style. She is amazingly good at bringing out your style. The staff is Wonderful and accommodating to the very best of their abilities. I always struggled with hair dressers over looking what I want or dismissing it because they were "not masculine enough" or "it will look weird on a men's head". And the price, really affordable for such a level! I paid $50 for a relatively complexe haircut with shampoo. I definitely recommend
Oct 22nd, 2022

Terrible experience! Had been going there for 7 months for colour and no issues, then when I went to get my hair extensions, they did not buy enough hair (told me that 3 packs would be enough and charged me 2.500 dollars for it), and it obviously was not! They consistently refused to tell me the grammage of each pack so I did not know how much hair I was buying and could not do the math on my own. When I asked them to get more hair, they ordered two more packs, knowing well that it still would not be enough for a full head of hair. On the day of my appointment, the extra two packs didn't arrive and I had to leave the salon with only half of the hair on my head, absolutely disgraceful! I could have got the hair cheaper somewhere else, but instead I chose to trust them and they tried to rip me off twice the amount I was initially told! I find it hard to believe that Robert, someone with 20 years of experience did not know how much hair I'd need. It seems like they just wanted to get more money out of me! Besides that, they were extremely rude about the whole thing and made it sound like everything was my fault even though it was their mistake. The receptionist, Laura, offered me no discounts, was rather antagonistic from the moment I mentioned my dissatisfaction, and even straight up sarcastic and disrespectful on the phone! Service: Hair extensions
Sep 23rd, 2022

Sarah is passionate, is extremely skilled , and so happy to find someone who could follow instructions properly, who listens to what you want, and give me a custom design . No more cookie cutter haircut ( that I got in Ontario). She fixed it to something that was more me . Now, my only problem is , I have to travel quite the distance to see her again. I will be back.
Sep 20th, 2022