Tim Hortons

This review is not just from one visit but multiple over the few months ive visited this specific tim hortons in total id say i ordered maybe 8 time and my order was wrong 50% of the time. The main problem i see them having is not listening to your full order when taking it. My orders were always the same with minor differences. It was 2 farmers breakfast sandwiches. And all of the wrong orders were made into the farmers breakfast wraps. The first and second times it happened it felt like a genuine mistake but this happened so often i feel the team is not properly trained and this situation i feel is a constant problem with making orders wrong. asking other customers if this happened brought to light people feel they have a 50/50 shot of actually getting the right order. This store needs new management because this is an ongoing problem and since its persisted i can only conclude the constant factor in this equation is the management. Do not buy here
May 21st, 2023

Food : 3/5 | Service : 2/5 | Atmosphere : 3/5 More
May 19th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 11th, 2023

Out of all the tims in Sackville this one on Damascus Rd is my fav. It reminds me of how Tim's used to be. Good friendly staff and can take polite criticism, not that over ever really had to give it cause they all seem pretty well trained especially the guys that work there. Just very friendly. Side note don't bother asking for a actual cookie during smile cookie season apparently they pre make cookies the day before they cant sell. Makes no sense that not sell something to a customer because it's a day before and you have bo cookies out on your shelf. Oh and the attitude I got for asking from r it and then asking why I couldn't purchase it. Not happy just over the attitude and rolled eyes/ hesitation ridiculous sick of Gen Z and 2023 service and my tips will be no longer and I know they know I'm a good tipper and I'm there everyday of the week
Apr 27th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 22nd, 2023