Sustainable Housing

Great people to deal with. On site tech was great and very helpful in explaining the process
Apr 12th, 2023

I requested an efficiency audit on Nov. 22, and received a notification on Nov. 27 that they planned to schedule my audit. I reached out Jan 8 to follow up, and was told they were booking end of January / early Feb. Now, everyone's busy and I don't mind waiting - but what happened next is rather appalling. I received an email on March 9 that they were "no longer doing audits in PEI as of Jan 1. This was AFTER my Jan 8 email. Note - PEI audits are still on their website as of March 10. I've lost 4 months of time waiting for this audit. Very poor experience.
Mar 10th, 2023

Jan 14th, 2023

Jan 13th, 2023

We are enormously grateful for the exemplary service provided by Sustainable Housing, in particular their representative, Peter Robertson. When Peter arrived to complete our second Home Energy Assessment (ahead of claiming rebates for our recently-installed heat pump system), he informed us that, due to the information we had received from our installer, we would likely not be eligibile for the most substantial grant. Peter was empathetic and compassionate in a manner far beyond the expectation of someone in his position. Peter contacted us a day later to explain that, after further research into our case, it appeared we would be eligible for the grants after all. Long story short, we have felt that Peter (and his organization) have been invaluable advocates our behalf. When dealing in matters of finance and the comfort of one's home, it's so encouraging to know that kind and thorough professionals are in your corner. We couldn't recommend Peter Robertson and Sustainable Housing more!
Oct 6th, 2022