Jade Stone Halifax Ltd Countertops

Jadestone Halifax rocks!! Was on a very tight schedule to order and have a kitchen countertop installed, they got it done for me and on time. Exceptional work. Great communication. On a separate project I needed a shower threshold, they came through on that as well and were very fair in pricing compared to all the other companies I reached out to. Robyn at Jadestone is a joy to deal with and will be the only company I use moving forward. Service: Countertops
Apr 9th, 2023

Apr 3rd, 2023

Great selection and Robyn was very helpful so glad we made the trip better to view in person... thanks Robyn
Jun 28th, 2022

I dont normally bother to review companies negatively, but this is an exception. Would give them 0 stars if I could. Every aspect of my dealings with Jadestone was awful. I had 3 different pieces of countertop installed in my kitchen. Every single piece had been cut incorrectly and the measurements were off. The kitchen counter was installed crooked on the cabinets and one piece was cut totally wrong and not straight at all. The hole for the faucet was not centered over the sink, and they refused to replace or remake the piece, instead just saying they would cut the hole bigger and shift the faucet over. This would have caused a gap on the other side of the faucet. One of the installers said I could just buy a different faucet or cover the hole with a base-plate. Thats not what you expect when you pay for custom countertops. None of the edges are the same bevel. Some corners are very straight and pointy and others are rounded. The installers dented our brand-new fridge when they installed the countertop and were terribly rude to me every time they came back to fix any of the errors. This all happened during the height of COVID-19, and none of the installers wore masks, or had any with them when I asked. Jadestone came back to fix some of the problems, but there were so many, and after the 4th visit to my home, I had no faith that they would actually make anything better. On the visit where they came to fix the crooked island counter the 3rd day I had take time off work to be there for their fixes, one of the installers told me to hurry up as I I was looking at the job and went on to say I have lots more appointments today and I dont have all day to stand here while you stare at the counter. I was astounded. Fixing the faucet hole meant bringing back in a plumber and after having so many other things go wrong and get damaged, I decided I didnt want the installers back in my home. They took over a month to respond to me about the unmatched edges and the off-center sink, and this meant I couldnt finish my kitchen renovation while I waited for them to get back to me. Dealing with this company was truly a nightmare. In the end I didnt want the installers back on my home and they refused to take anything off the price of the counter or install, despite the fact that there were and remain so many mistakes and it was an expensive purchase... and they damaged my appliances in the process of installing the counters. The quartz itself seems to be of good quality, but the company is a total disaster.
Mar 9th, 2022

We had a very nice lady (Emma)come to our home to measure for new quartz countertops for kitchen and bath and to give us a estimate.We set up an appointment for 12:00 today to meet Emma at the store in Dartmouth to make final decisions on the order.When we arrived were informed that Emma was not available as she was elsewhere.Very disappointed and a wasted trip. Service: Countertops
Feb 16th, 2022