The Body Shop

i had a wonderful experience here, the workers are very kind and helpful! kelly had the right attitude :)
May 19th, 2023

Quite disappointed in the return/exchange policy. Certainly not in the customers favour - I went in today Sat Jan 14 to potentially swap a product for the same type in a different scent that was given for Christmas. Was advised I would only be given lowest selling price as credit and would need to pay the difference as product is no longer on sale. To this I was surprised that they would not do an even exchange as I wanted the same thing. Then I was offered that if I bought two items I could get 20% off both - not interested in being up sold while the company profiteers off an exchange. Disappointed - as I sure there is a way this couldve been easily swapped and I couldve left as a delighted customer. This isnt a unfamiliar practice in this field of retail disappointed they were unable to go out of their way to find a solution.
Jan 7th, 2023

I love every Body Shop location. I have been using their products for 31 years now and would not know what to do if they ever closed! I have a dry skin condition and the medicated creams and washes don't smell very nice, but the body butter at Body Shop keeps my skin hydrated and I don't get itchy. Plus I am always complimented on how amazing I smell!
Sep 19th, 2022

Had a great selection of individual products and Kelly was super helpful in helping me choose the right products for my skin!
Aug 9th, 2022

Jun 4th, 2022