Structube

Lovely store - let down by the deliveries which were all damaged.
Apr 27th, 2023

We purchased the Leah sofa in June of 2022 and have had nothing but problems with it since. The fabric pills, the seam in the pillows have come undone, and most recently one of the legs on the couch snapped when my husband sat on it (luckily he was not holding our 8 m/o baby). When trying to contact support, we were referred back to the Bayers Lake location and the customer support team refused to issue an exchange, credit, or refund and instead continued to only offer a replacement leg. The quality of the couch is very questionable, and has now become a safety concern for my family. As this is the only couch we own, we currently have the couch stacked up on a pile of books so one of us can sit on it at a time as we continue to wait for the Bayers Lake location to address the problem (it's been over a week). When trying to leave a review on the website - the review was not approved.
Mar 23rd, 2023

Great selection of furniture and really helpful staff!
Mar 11th, 2023

Customer service is horrendous. Quality of furniture is laughable.
Feb 12th, 2023

Everyone at the store was very helpful and knowledgeable. Great staff!
Dec 15th, 2022