Metropolitan Regional Housing Authority

Feb 2nd, 2023

Jan 10th, 2023

I had my rent increased 300% and have been asking for months to see the new criteria that lead to this. Louise, the only worker there according to her, ignores my requests, is dismissive and will not pass me onto another worker or give me info to contact anyone else. My rent went up in July and I'm still waiting going into December. If you have any other options, use those and save yourselfthe mental stress. Shameful how you are treated by an organization that claims to support community.
Nov 2nd, 2022

My experience with the staff at MRHA was very pleasant and helpful.
Mar 3rd, 2022

When first applying in 2021, the process was very easy-going and I had few if any troubles. Since having to go through the renewal process, I've sent more than 25 e-mails back and forth trying to get an answer to a yes or no question. The assistance program itself is good, however the administration through the bureaucracy has been a less than pleasant process. CNSTHB needs a change to allow in-cash benefits recipients to transition to the in-kind benefits (moving from the reception of rent-subsidies to providing free or low-cost public housing). As it is, you can be on the wait list for public housing or receiving public housing and be moved to the wait list for in-cash rent subsidies, however those who are receiving in-cash rent subsidies haven't been given a clear manner to change to public housing in the event where it becomes more appropriate for the provision of secure housing.
Jul 9th, 2022