Impark (Parking)

Parking can be confusing
Mar 20th, 2023

The staff of Impark Halifax are not to blame. They get no support from their corporate office, and none of the lot owners will do anything to help. The province owns most of the lots and will not put any money into maintenance. The machines work fine, people do not read the very clear and easy directions. You don't have to park in their lots, no one is forcing you.
Sep 19th, 2022

One of the meters was broken, so 30 minute wait for the other. But parking convenient to waterfront
Sep 17th, 2022

Do not, under any circumstance by monthly parking from these people. When I did, they did not send me the parking tag. However they did take the money off my credit card. I called to cancel the account and they said they would refund my money....they did not, even after two phone calls and two separate reference numbers. Terrible service!
Nov 8th, 2021

Poor customer service. Signed up for monthly parking in June for an end of July effective date. No sign of my pass yet. Head Office in British Columbia says I need to pick it up in person, local branch claims it should have been mailed out long ago. No email record of "thanks for registering with Impark Monthly..." or whatever (my online account is active however.) No one can provide an update. Repeated calls to local branch for followup either goes to voice mail (left messages, but no one has called back) or sometimes it says the mailbox is full. Seems like finding a unicorn is more likely than finding a human to talk to. The worst part was having to pay for the full year up front, so I'm out almost $2k and paying daily rates (I figure if I can't find someone to talk to about general inquiries I don't want to risk getting a ticket for being in a monthly spot with no proof I belong there and trying to dispute it.).
Feb 15th, 2022