Blue Diamond Tours

WARNING! Our travel agent booked us the private Hops & Vines Tour that Blue Diamond Tours offers on Expedia. We were driven to 4 different locations. The first place we were driven to was 1.5 hours away from the hotel and it was CLOSED! The 3 other places had NO tour bookings for that day and they even confirmed that with us via email. We did not receive a single tour. None of the locations even had knowledge that we were arriving. We had to pay additional money for all tastings. Even the driver was trying to contact his boss, on our behalf, to figure out what was going on. He was in way over his head. We felt bad for him. Our driver shared with us his, and his wifes, numerous health issues & hospitalizations and became lost between one location to another. We had to guide him with our own cellphone GPS. We did not receive anything the tour claims to offer other than a driver (who did not once speak of wine, beer, or anything related) and a Chevy. We called our travel agent during and immediately afterwards. Weve been told that she, and her manager, have made numerous attempts to contact Blue Diamond Tours over several weeks to get us a refund and that they are avoiding any contact. We were informed by our agent that Blue Diamond Tours is now BLACKLISTED ACROSS CANADA by the travel agency.
May 19th, 2020

Tried to contact 3 times.Never returned calls or e-mails.
May 9th, 2020

The tour was a terrible experience. I would not recommend it. It was a wasted vacation day and waste of money.
Mar 27th, 2020

Feb 1st, 2020

We just got back from our tour with Bob we had the vacation of a lifetime.Bob made sure of our comfort and all of our needs.We saw everything we had planned and even more.Thanks for a GREAT time.
Jan 10th, 2020