Ingonish Chalets

Mar 7th, 2023

Feb 19th, 2023

Dec 29th, 2022

Oct 24th, 2022

We made this spot a great tradition every fall! Nothing but good to say, UNTIL October 2022. Since Covid obviously you dont see anyone, its contactless check in and out etc, which is fine, were pretty self sufficient. For us cleanliness is key, first and foremost, understand that I have nothing against dogs lol, however, immediately upon entering our cabin the smell was a bit predominant, no biggie, we opened the windows, temps were 12degrees at check in Our happy went to blah when we sat on the sofa only to find it absolutely covered in beach sand and dog hair. Still, no biggie, I called to see if we could borrow a shop vac then it becomes frustrating, calls go to voicemail, upon walking up to the office knocking at the door youre greeted by a locked door and directions to call, everything is contactless etc .. Probably the most frustrating part is noting the warning on the booking that theres a fee, $25 I believe, for cleaning if youre bringing a pet.. obviously I wanted it known that the mess wasnt ours first off and aside from that we wanted a spare blanket to throw over the sofa to watch tv. At close to 300 a night I think the least this place could do is return your call when you leave your number, Im not big on change but our fall tradition may be taking a detour around this place in 2023, I get the covid way of life but you still need to be available for your guests! We travel across the Maritimes year round and have for years, Ive left two reviews online in my life, a hotel without functioning heat during our stay and this place without being properly cleaned or staffed, I dont feel the need to complain about the little things but people need to do better than Ingonish Chalets
Dec 27th, 2022